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Virtual shopping is a digital service where customers can browse and shop for products online as they would in a brick-and-mortar retail store. The result is a true omnichannel experience that seamlessly merges online and brick-and-mortar.

Make buying online easier.

It's time to get personal. Help shoppers get the in-store experience online with interactive Virtual Shopping.


Add the human touch

Ineffective chatbots just don’t cut it anymore. Bring the personal touch of real human interactions to your online store.

Create an experience Build a bespoke e-commerce journey for your online shoppers to help them discover and buy products they love.

Supercharge conversion Showcase your products like never before. Promote new drops and help people shop with confidence and ease.

Connect shoppers and experts in a social way.

Connect online shoppers with in-store experts for advice and inspiration via messaging and video calling.

Keep them coming back with clienteling.

Stay in touch via text and email and empower your team by building their contact list of opted-in customers. No matter how people connect with you, have one central inbox for every interaction so you can better know your customers and keep them coming back again and again.

How it works.

Static images and ineffective chatbots just don’t cut it anymore. To meet shoppers' expectations, you need to get personal with advice, inspiration and shoppable content.

Advice when they need it

Let shoppers build their own bespoke online experience and tell you when they need help, just like shopping in real life. When they want to talk with an associate, one appears right away.

Add the human touch

Shoppers engage with your experts to get personalized advice and product recommendations. Showcase your products like never before and help shoppers buy with confidence and ease.

Continue the conversation

Build a central database of customer details owned by you and integrated with your core systems. Turn one-time shoppers into lifetime customers and forge lasting relationships with personalized communications and knowledge.



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